Our client, a residential recovery services organization, is seeking a compassionate and organized Resident Manager to support young adults in their recovery and transition toward greater independence. This role combines direct resident support, life skills development, program coordination, and team oversight within a structured residential environment. The ideal candidate brings experience in behavioral health or recovery services, strong interpersonal skills, and a collaborative, hands-on approach to resident care.

Key Responsibilities

• Provide individualized resident support, including goal setting, progress monitoring, life skills development, and transition planning.

• Oversee daily resident routines, activities of daily living, household responsibilities, and program expectations.

• Collaborate with clinical teams to align resident support with treatment plans, recovery goals, medication monitoring, and crisis response protocols.

• Serve as a liaison among residents, families, clinical providers, and external treatment teams, maintaining regular communication and updates.

• Supervise and train team members, ensuring consistent resident care, documentation, and adherence to program standards.

• Coordinate community activities, recovery-focused programming, resident schedules, and program improvement initiatives.

• Maintain accurate case notes, shift reports, medication support documentation, and other required records.

• Oversee residential facility readiness, inspections, supplies, inventory, and daily operational needs.

Qualifications

• Bachelor’s or Master’s degree in a related field.

• Minimum of 2 years of experience in behavioral health, addiction treatment, mental health, or a related field.

• Familiarity with trauma-informed care, family-systems approaches, and recovery-oriented service models.

• Strong communication and interpersonal skills, with the ability to navigate sensitive situations professionally and empathetically.

• Excellent organizational skills and the ability to balance resident care, administrative responsibilities, and team coordination.

• Ability to work collaboratively in a fast-paced residential environment while exercising sound judgment.

• CPR/First Aid certification or willingness to obtain certification.

• Ability to perform residential facility rounds, navigate stairs regularly, respond promptly to emergencies, and occasionally lift 20–40 pounds.

Compensation & Schedule

This is a full-time, onsite position based in New York City, offering an annual salary of $60,000–$70,000, commensurate with experience. The schedule is Friday through Tuesday, 7:30 AM–3:30 PM. Benefits include medical, dental, and vision insurance; a 401(k) with up to a 3% company match; flexible paid time off; and paid parental leave.