Operations Manager

We are seeking a highly organized and proactive Fractional Manager of Operations to provide strategic and operational support to the CEO and help drive the day-to-day efficiency of a growing organization. This role is ideal for someone who enjoys building processes, managing business operations, and serving as a trusted partner across multiple functions. The successful candidate will be detail-oriented, resourceful, and comfortable balancing operational execution with continuous process improvement in a fast-paced environment.

Key Responsibilities

  • Partner with the CEO to support daily business operations, strategic initiatives, and organizational planning
  • Manage and improve internal systems, processes, documentation, and operational workflows
  • Coordinate employee onboarding, equipment provisioning, training assignments, and other people operations activities
  • Support payroll administration, commission calculations, expense approvals, invoicing, and financial coordination with external accounting partners
  • Monitor operational metrics, expenses, and reporting while identifying opportunities to improve efficiency and scalability
  • Maintain internal calendars, coordinate company-wide communications, and support performance review processes
  • Manage vendor relationships, office operations, and administrative requests while ensuring timely execution across the business

Qualifications

  • Bachelor’s degree or equivalent professional experience
  • 5+ years of operations, business management, or administrative leadership experience
  • Exceptional organizational skills with outstanding attention to detail
  • Strong project management, planning, and problem-solving abilities
  • Excellent written and verbal communication skills
  • Experience supporting executives or senior leadership in a fast-paced environment
  • Proficiency with Salesforce, Microsoft Office, and Google Workspace; Rippling experience is a plus
  • Experience or interest in financial services is preferred
  • Self-directed, resourceful, and comfortable managing multiple priorities independently

Compensation & Schedule

  • Temporary, part-time contractor (approximately 20 hours per week) with potential to become full-time
  • Compensation: $3,000–$3,500 per month ($37.50–$43.75/hour)
  • Remote (Philadelphia area preferred)

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