We are seeking a Hospitality & Events Manager to oversee guest experience, hospitality operations, and event execution for a premier professional services organization in New York City. This highly visible role serves as the primary point person for internal and client-facing hospitality initiatives, ensuring meetings, events, and day-to-day operations are executed seamlessly and with exceptional attention to detail.

The ideal candidate is a polished, service-oriented professional who thrives in a fast-paced environment and enjoys balancing event planning, stakeholder communication, hospitality management, and operational execution. This is a hands-on role requiring both strategic coordination and flawless follow-through.

Key Responsibilities

• Lead the planning and execution of internal and external events, including client programs, meetings, receptions, employee events, and other special initiatives
• Manage all food and beverage operations, catering, hospitality vendors, conference center logistics, and guest-facing services
• Partner with stakeholders across the organization to understand event objectives and deliver exceptional experiences from planning through execution
• Coordinate event budgets, vendor relationships, logistics, invitations, and attendee communications
• Ensure conference rooms, meeting spaces, and hospitality areas are maintained to the highest standards and fully prepared for daily business needs
• Oversee reception operations and supervise front desk staff to ensure a professional and welcoming visitor experience
• Coordinate with building management, technology teams, and external service providers to support meetings, events, and office operations
• Continuously identify opportunities to enhance service levels, improve processes, and elevate the overall client and employee experience

Qualifications

• Bachelor’s degree or equivalent professional experience
• 5+ years of hospitality, event management, conference services, workplace experience, or client services experience
• Demonstrated ability to independently manage multiple events, stakeholders, vendors, and competing priorities
• Exceptional customer service, communication, and relationship management skills
• Strong organizational skills with meticulous attention to detail and follow-through
• Experience managing budgets, vendors, catering, and hospitality operations
• Experience within a law firm, financial services firm, consulting firm, or other professional services environment preferred
• Ability to work a flexible schedule, including occasional early morning or evening events
• Familiarity with conference room technology and meeting support preferred

Compensation & Schedule

• Salary: $114,000–$145,000 annually
• Full-time, exempt position
• Fully on-site
• New York, NY