Candidate FAQ

Application Process

I submitted my resume through Clarity’s website. What are the next steps?
After submitting your resume through our website, our team of recruiters will review your qualifications and experience to see if you’d be a fit for current openings we’re recruiting for. If a good match is identified, a recruiter will reach out for an introductory phone call or zoom video call. We receive new openings from our clients daily, so if your experience fits with our repertoire ー even if we don’t have the perfect match open that day ー we’ll invite you to connect. That way, you’ll be top of mind when the right position comes through, and we can accelerate your submission at that time.

I’m looking for a job. Does working with Clarity cost money for a job seeker?      Clarity is a completely free service for job seekers. Clarity and its recruiters will never ask for a fee or send an invoice to any job seeker that we work with, nor will any costs incur for a candidate that secures a job placement with one of our client partners. There have been an increasing amount of scams targeting job seekers and recruiting firms, and we encourage you to let your recruiter know if an unfamiliar contact, or an unfamiliar email address claiming to be a Clarity recruiter approaches you asking for a payment of any kind.

What if I am not located near a Clarity office, or I am seeking work in a city outside of NYC?
Our initial screening calls and Clarity interviews now take place over Zoom, and we no longer require in-person interviews at our office. Please bear in mind that the majority of our clients and job openings are located in the greater New York City area, but we do partner with a variety of companies in other cities across the US. We cannot guarantee we will have a suitable position to consider you for in your location.

Do you have any openings right now?
We always have openings, and we get new openings in daily! While we cannot guarantee a perfect fit is available on the day we connect, opening up the conversation with a Clarity recruiter will ensure that you’ll be the first to know as soon as something that fits your experience arises. Be sure to follow us on Linkedin and check our website regularly to stay on top of new hot jobs.

How should I prepare for my fist Clarity screening call?
For phone calls and video interviews, just bring your best self! Prepare to be in a quiet place, and if your call is a video call, ensure you are in a well-lit environment with minimal distractions. Your recruiter will explain how we can support your job search, ask you questions about your professional goals, and walk you through the virtual process of obtaining documentation needed for employment. Clarity will invite you to fill out our online application prior to your meeting. If you are applying for temporary work, you will be required to share legal documentation to confirm your identity (i.e: social security card + driver’s license, or, a US Passport in lieu of both, will suffice), and your recruiter will guide you through this secure process.

After my Clarity interview, how long will it take to be placed on an assignment?
This time frame varies and is dependent upon how your experience fits into active openings. It can take one day at the earliest for temporary positions, if you are a fit for positions we’re working on, or longer if we don’t have a fit the day you meet with us. We get new positions in each day, so maintaining close contact with your recruiter is recommended. Candidates seeking permanent roles typically experience a longer interview process as multiple interview rounds typically will take place once you’ve been qualified as a candidate for an open role with a client company.

Text Communication | Important Information: When you submit an application to Clarity, you may opt-in to texting as a method of communication between yourself and your recruiter. Clarity will not send texts soliciting money in any way. Texting is a preferred method of communication for many people, and we encourage you to opt in to texting if it is your preferred way to give and receive updates pertaining to jobs you’re being considered for. You may update your preferences at any time by replying to a text, opting out to texting, or alerting your recruiter directly. Instructions about how to opt-out are sent alongside the first text message and on a rolling basis.

On Assignment

How much do assignments pay?
Temporary assignment hourly rates vary greatly. Rates are all compliant with state regulations for minimum wage, and go up from there based on requirements for each assignment. Your recruiter will align with you on rate specifics for each role as they are presented. Permanent positions vary significantly, and good faith salary ranges will be discussed prior to client interviews.

What time will you call me for last minute assignments?
Last-minute and day-of assignments are typically opened between 7:00AM and 8:00AM. We will call qualified candidates that have requested a spot on our Daily Call List as soon as we learn of the assignment and will expect them to be on site at the assignment within the hour. It is your responsibility to remain in close contact with your recruiter if you are no longer available for daily assignments.

Can I get a raise during my temporary assignment?
Raises are discretionary, and are most likely to occur if you earn new responsibilities during the course of a long-term temporary assignment. You can always reach out directly to your recruiter to determine if you qualify for a pay increase, and if you do, your recruiter will address the matter directly with the company.

What should I do if I’m sick, need a day off, or have to leave early from an assignment?
If you are sick or have a personal emergency, contact your recruiter immediately so they can appropriately address the matter with your supervisor, and plan for replacement coverage. All requests for time off must be communicated prior to the assignment when possible. We understand, and expect that the unexpected will occur now and then, and in these times it is critical to keep lines of communication open with your recruiter.

When will my temp-to-perm assignment go perm?
Typically, temp-to-perm conversions occur at or around the 90-day mark of an assignment. This does however vary case by case, and is contingent upon client requirements and your performance. Not all temp-to-perm assignments will convert to perm. We strive to set expectations on conversions as early as possible, and maintain transparent communication along the way.

What are lunch break and overtime policies?
All placements are typically entitled an unpaid 30 minute lunch break during a standard work day of 6 hours or longer. Please note that lunch break requirements and duration are determined by management at the client company in which you are placed, and can vary case by case. Overtime is contingent upon the client company’s needs, and is not guaranteed. You will be informed if you are eligible and approved for overtime work and overtime pay before your assignment begins. Overtime approval must be obtained before overtime work can be performed.

When do hours need to be submitted each week?
Hours must be submitted no later than Friday evening at 9:00PM to guarantee timely delivery of your checks. Your time can be submitted upon logging in to your online timecard system. If submitted later, you may experience delays in receiving your pay. Set reminders accordingly!

Do I get paid for holidays / days off?
Temporary assignments rarely provide paid vacation days or paid time off (PTO). If you have scheduled vacations, personal matters, or are planning to observe a holiday, please provide as much notice as possible to your recruiter so that we can accommodate your needs. Paid sick leave is offered by New York City if you meet the requirements which are delivered when you are placed on assignment.

Payroll

How do I sign up for direct deposit?
Your recruiter will provide instructions during your assignment onboarding process. This typically occurs immediately after you’ve accepted an assignment and before you begin.

When are paychecks available each week?
If you sign up for direct deposit, a payment will be transferred to your allocated bank account each Friday for the previous week worked. Paystubs can be retrieved through iPay for ADP. Login information for this platform and instructions will be provided after your receive your first paycheck. Alternate accommodations can be made if necessary.