Our client, a mission-driven nonprofit organization, is hiring a Receptionist for their NYC office.

The position requires a combination of socially distanced and virtual interaction with employees, clients, high profile visitors, management, and vendors. This position collaborates with other on-site operations staff and will provide back up when needed for other departments including assisting with catering, reporting facilities issues and coordinating vendor services when needed. The position requires outstanding customer service skills, the ability to multi-task and work in a fast paced / changing environment.

Essential Duties and Responsibilities:

  • Hours range from 8am – 5pm, 9am – 6pm or 10am – 7pm on most days, with early or late coverage, as needed
  • Overseeing the reception desk and reception area along with our current Reception team
  • Ensure overall presentation of the Reception area including magazines, closets and flowers
  • Monitor and maintain the Reception inbox and phone-lines
  • Answer multi-line phones, handle solicitation calls and connect calls to proper contacts
  • Manage meeting and conference room coordination and bookings
  • Assist with events and event related tasks as they arise
  • Coordinate with other Reception team members to organize responsibilities and tasks
  • Maintain complete confidentiality concerning meetings, guests, events and overall operations
  • Order food for daily employee lunch
  • Approve invoices, provide documentation of charges, and view expenses with an analytical eye
  • Communicate with management on important or timely issues
  • Special projects and handling of delegated tasks as needed
  • Inventory of products and supplies
  • Oversee new employee set-up

Required Qualifications:

  • Minimum 1 year experience in a reception, customer service, retail or hospitality environment.
  • Bachelor's degree required
  • Exceptional organizational skills
  • Strong multi-tasking, prioritization skills and ability to learn and remember names
  • High level of proficiency with Microsoft Word, Excel, PowerPoint and Outlook
  • Availability to work evenings and occasional weekends as needed

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