This role requires a progressive and innovative talent expert who possesses both the emotional intelligence and operational rigor to drive a best-in-class – transformational - Talent function and to help lead the team in identifying, designing and implementing best “people practices” across the agencies, ensuring that we are providing an integrated approach to Talent Management and are considered to be a top organization to work for.

The Talent Organization is comprised of several different specialties and focus: Talent Acquisition/Recruiting, HR and Talent Management as well as Resource Management. Resource Management is responsible for managing Talent allocation, capacity, utilization and the flow of talent internally and across brands and determines when new hires need to be made. HR and Talent Management handle onboarding, career development, engagement, retention, employee relations and some of the more technical sides of Human Resources. The primary focus of the recruiting function is to find, attract, and hire external Talent. We are also in the process of building a Learning and Development Center of Excellence.

The Role

The HR/Talent Director will be a culture leader and will partner closely with the management/executive teams across all functional areas of the business, providing both strategic and tactical support. This role will drive the development of strategies that are aligned with the people needs of the business as well as manage and oversee the job functions of direct reports including Talent Managers, Generalists and/or Talent Coordinators.

Specifics

• Strategically partners with the business to ensure human resources practices and programs support the businesses goals and objectives.
• Identifies strategies, builds programs, and executes tactics that support employee on-boarding, development and retention.
• Identifies and analyzes trends within people practices that helps position HR/Talent as a proactive business partner with its clients.
• Acts as change agent to assist the business and employees through times of change.
• Identifies and recommends opportunities to improve and align systems to better enhance the employee experience.
• Oversees team to deliver on agency talent objectives, providing leadership, mentorship and guidance to enhance their capabilities.
• Partners with the broader Talent Team to build a holistic, engaging and positive all around employee experience.
• Understands and anticipates impacts of business decisions and provides input to senior management concerning communication of such decisions.
• Proactively consults with business leaders on employee, managerial, organizational and business issues and works with various team members to provide effective solutions.
• Leads annual salary planning process, ensuring highest performers are compensated in line with their business impact and contributions.
• Consults with leaders on proactively managing an ever-changing environment with an emphasis on culture and increasing employee engagement.
• Counsels managers on sensitive and difficult to resolve work-related issues and conducts investigations, where needed.
• Oversees the execution and delivery of HR initiatives acting as a partner to the business.
• Ensures that diversity efforts are forefront in agency life, helping to foster a diverse and respectful environment.
• Sets metrics for the Talent team and drives transparency in the process to identify opportunities to increase efficiency.
• Manages, mentors and inspires the broader talent team by providing leadership and direction to continue to advance the function.
• Oversees and drives development of staff, including being mentor and coach to junior team members.
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Our Candidate

• Yearns to help build a best-in-class Talent management model contingent on diversity, a clear vision, distinct and measurable policies & procedures and collaboration.  
• An insatiable curiosity and desire to learn, embracing new ideas and experimentation combined with the confidence and humility to admit what they don’t know. ?
• A keen attention to detail, an appreciation for aesthetics, and an “it’s never good enough” mentality. ?
• A successful track record leading talent teams across multiple functional areas.
• An ability to set and manage discipline goals and expectations, making sure that everyone is satisfied.
• Highly developed business acumen with solid commercial, strategic, and analytical skills as well as emotional intelligence and intuition.
• A consummate relationship builder and partner who can seamlessly manage multiple voices, opinions and personalities to create an atmosphere of camaraderie and collaboration. ?
• An inspirational leader who people love to work with and for; can develop, retain, and attract talent at all levels. ?
• Flourishes in a fast-paced environment, has a high tolerance for change, and is agile enough to keep pace with the evolution of the agency and the demands of growth and transformation.
• Diplomatic leader who knows how to manage and influence and can balance a strong POV with a soft touch. ?
• Exceptional communicator and listener who can hear beyond what is said and detect subtext and nuances. ?
• Tenacious and relentless, never backs down from a challenge; a superb decision-maker and problem who looks for the unexpected answers.?
• Demonstrated success building credibility and effective relationships with employees of all levels across both the business and HR.
• “ish” - 10+ years of related HR experience, 6+ years of managerial experience, strong industry knowledge/experience ideal.