Ecommerce Marketing Associate
Our client, a F+B / CPG company focused on wellness within families, is hiring a permanent E-Commerce Marketing Associate! This brand new role is open due to growth of the organization, and the position will quickly allow you to own your own projects in the realms of direct-to-consumer and website initiatives. This group's products can be found on the shelves of Target, Whole Foods, and Amazon, among other retailers. Awesome, close-knit culture, great benefits, and a socially responsible mission are just a few of the perks here!
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Reporting to the Director of Marketing & Ecommerce, the E-commerce Marketing Associate will be responsible for assisting in the management, maintenance and customer service of our direct-to-consumer e-commerce and website initiatives.
Responsibilities:
- Manage e-commerce customer service including our website chat, email and phone; liaison between customer service and marketing for e-commerce-related initiatives
- Upload and monitor website content across brand, product and resources
- Monitor and maintain subscription/e-commerce program including but not limited to:
- Order/inventory monitoring and reporting
- Maintenance
- Product audits
- Communicating with operations and logistics for fulfillment communications and inventory
- Customer satisfaction
- Program strategy and expansion
- Support website initiatives including:
- 3rd party partners
- A/B testing and personalization
- Coordinate and upload content and campaign calendar for the website
- Ongoing competitive landscape monitoring/analysis and website/ consumer analytics & reporting
- Learn and be mentored in SEO and work as the coordinator of internal and external parties for all SEO related initiatives and projects
Requirements:
- Bachelor’s degree in business or related functional discipline
- 1-2 years working in digital marketing or direct to consumer e-commerce related area of business
- Experience with Magento a plus
- Excellent attention to detail
- Proficient in Excel
Apply to this Job
How It Works
Connect.
Meet your dedicated recruiter in person to explore your experience and goals + identify opportunities that fit your skillset and expectations.
Intro call
Be prepared to discuss your background, career goals and expectations. If you’re a fit for our open roles, we’ll schedule an in-person meeting.
Meet & match
Meet your dedicated recruiter in person to explore your experience and goals + identify opportunities that fit your skillset and expectations.
Interview & place
Your Recruiter will work closely with you to submit your resume to open roles and work to secure interviews at top companies.