Our client, a well-known nonprofit, is seeking a Project Assistant to help support their implementation project as they move from ProposalCENTRAL to SmartSimple. The ideal candidate will have at least 1-year of experience in Project Coordination and/or Management, great attention to detail, and an eagerness to gain more experience in the implementation process. This is a 1-year contract role starting ASAP. Please note, this role is in office 4 days a week work remote 1 day a week.

Rate: $55K-$65K DOE

Hours: M-F 9am - 5pm, (1 day option WFH)

POSITION SUMMARY

The Project Assistant is responsible for providing support to the grants system implementation team. This is a fixed-term position, to be completed once the full system has been deployed. This position involves basic platform configuration and rigorous system testing, so attention to detail is critical.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Assists with implementation of a new grants management system, including, but not limited to:

• Conduct system testing while supporting staff during user acceptance testing (UAT) periods. Responsibilities include:
  • Maintenance of test case scenarios
  • System testing after each sprint is configured
  • Organization of remediation requests
• Assist in the implementation of basic configuration (creation of fields, transferring copy-edited content into the system, and creation of tool tips, instructions, etc.).
• Document key decisions during team meetings.
• Assist with meeting logistics and scheduling.
• Assist project team with stakeholder training. Responsibilities include:
  • Support of remote training workshops
  • Assist in the development of training materials and standard operating procedures
  • Maintain electronic manuals and training videos

• Assist System Administrator in the configuration of WalkMe solutions.
• Provide customer service support and troubleshooting assistance for internal and external system users.
• Assist with data migration efforts.

MINIMUM QUALIFICATIONS

Education

• Bachelor’s degree

EXPERIENCE:

• Grants management or administrative experience appreciated
• Knowledge of proposalCENTRAL and/or SmartSimple award management system a plus
• Knowledge of WalkMe strongly preferred
• Knowledge of product and software development techniques and agile methodologies a strong bonus

Related Skills & Other Requirements

• Remarkable attention to detail and task follow-through
• Strong written and verbal communication skills
• Excellent problem-solving skills and the ability to proactively anticipate needs
• Superb interpersonal skills — must be able to work well with and adapt to diverse personalities and communications styles
• Ability to complete multiple tasks with competing deadlines and priorities
• Team player with respect for others and ability to work independently
• Interest in new technologies and new media
• Enthusiasm for and the ability to easily adapt to change
• Exceptional Excel and PowerPoint skills