HR Support Analyst

Our client, a top-tier professional services company, is seeking a highly motivated, detail-oriented HR Specialist with technical and customer service skills to provide support to their US HR team and serve as the main point of contact for all US employee inquiries

Key responsibilities include HR system data entry and managing all general employee questions via email and phone which include topics such as benefits, performance management, payroll and T&E reimbursement. Additionally, co-own the creation of all offer letters for US based offers. 

Responsibilities:

  • Serve as the point person for the entry, review, maintenance, expansion and ongoing audit of employee data in accordance with semi-monthly payroll schedule
  • Own new hire process; create offer letters, upload new hire documents
  • Serve as technical support for the onboarding system and the benefits module in our HRIS system
  • Manage online compliance system 
  • Review and approve self service transactions in HRIS system
  • Serve as a main point of contact for employee queries including explanation of company policies, procedures and benefits
  • Research employee questions and effectively communicate information to employees – Escalates more complex issues to subject matter experts
  • Assist in operational: on-boarding / off-boarding processes, transfers, personnel file maintenance, employment verifications, I-9 compliance, tracking tasks,

Qualifications:

  • Excellent systems skills including high level of proficiency in Microsoft Office and HR systems 
  • Demonstrated accuracy and attention to detail; strong drive for results 
  • Ability to function in fast paced, innovative and open environment 
  • Strong organizational, communication, interpersonal and time management skills 
  • Accurately and thoroughly document, record, and maintain information and data 
  • Demonstrated ability to work in a team environment, handle multiple tasks and concurrent projects simultaneously 

Compensation DOE:

$17-$20/hr on the temp side

$47-$53K when it becomes permanent

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